File digitization is a necessary step in the embroidery process. It converts designs to machine instructions.
Process
- Your designs are sent for digitization for the first order with that design
- File digitization takes up to 24 hours, which is included in the delivery estimate
- The preview generated on the mockup serves as a visual reference before the file can be digitized, it may not always precisely match the final result
- Our digitizers decide on the types of stitches that will be the best for each design. This means that similar designs may be digitized differently and will give different results
- The digitization process has strict guidelines to match available machine capabilities, so we do not accept files digitized elsewhere
Fees
- A digitization fee is charged per embroidery area. We charge $6.50 for image files and $3.95 for text. If the embroidery area contains both an image and text, you will be charged $6.50
- The digitization fee is charged once per design. This means you can reuse an already digitized file on different embroidery products
- Hats and caps require a different digitization process than apparel and bags, so the digitized files cannot be reused, and the fee will be charged again
