In order to ensure great quality, fast delivery, and thorough geographic coverage Gelato will sometimes send printed materials from one EU country to another EU country.
If a valid EU VAT ID is provided with your billing address in Gelato API, then such supplies are treated as intra-community sales and are subject to zero- rated VAT, unless the VAT ID provided is registered in the country where we ship the printed materials from, as this would be considered a domestic sale.
Gelato mainly prints materials in Germany for intra-community sales, but it can also be printed in other EU countries.
Your VAT ID should be in the official VAT identification number format explained here.
Important: If no valid EU VAT ID is provided with your billing address in Gelato API, we will charge VAT in the delivery country where Gelato is VAT registered.