This Users section of the Gelato Dashboard contains a list of all your users, allows you to create new users (Add user button at the top-right corner) and to manage them. By clicking on the name of the desired user, you can update their information or assign them a role, as well as delete the account.
When adding a new user, you can select different roles and customized permissions. The main default roles you will find are:
- Admin: This role has full permissions including managing other users and account features
- Customer Support: This role comes with a predefined set of permissions that are normally suited for your Customer Support agents, such as view and create orders
- Developer: This role comes with a predefined set of permissions that are normally suited for developers in your team responsible to set up the integration
- Custom permissions: You can always customized the predefined permission levels according to your specific needs