If you need to update the shipping method of a particular order, you can do so easily with our Gelato Dashboard.
- Go to the Orders page and find the order you would like to change.
You can use the filters to retrieve your order faster.
- Click on the order reference ID to open the order detail page, where you can review all the information about your order. If the order has yet to be printed, click Cancel (top-left corner) followed by re-order.
- Review the order details and follow up with the reorder process.