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Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Integration Getting Started with Etsy Integration Getting Started with WooCommerce Integration What print products do you offer? What is the design editor? How does the integration with Shutterstock work? Frames & Hangers - Stock Status How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? How can I check your product price?

How do I create a new Gelato account?

Creating a new account to use Gelato APIs is very simple!

Go to login/sign up page

First, go to https://www.gelato.com/ and click on "Get started"

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Add your name, email and choose a strong password.

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Tell us a bit about yourself 

Tell us more about yourself and your company to help us tailor your experience. 

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Welcome to your account!

Your account is now ready and you can place your first order - we have a sign-up promotion -, explore our catalogue or connect your e-commerce store using our Shopify app or our Etsy integration (more on this below).

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Add payment method

In order to be able to process your orders, you will need to provide a valid credit card that will be added to your account. Read more...

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Connect your e-commerce store to Gelato

If you have an e-commerce store, you can connect it to Gelato in minutes! We have a dedicated app for Shopify store owners that allow them to start selling Gelato products in their store in the blink of an eye! You can read more in our Getting Started Guide for Shopify integration

We also support integration with Etsy (and soon with more e-commerce platforms!).

If you are not using Shopify or Etsy, you can always place your orders manually via our API Portal or integrate via our API.

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