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Can I change the sender name on the shipping label?

The sender name of the shipping label is automatically set to your store name.

You can change the sender name on the shipping label by updating your store name directly in the settings of your store. 


If you have multiple e-commerce stores connected to the same Gelato account, you can change the name for each of them and Gelato will automatically use as the sender the name of the store used to place the order.

Please note that it is currently not possible to add a logo. Also, the address on the label will be Gelato print partner's to manage any returns of undeliverable items. If you would like to change the full return address, reach out to our support team and we can do that for you. 

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