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Getting Started with Manual Orders

Welcome to Gelato!

In this guide, you will find the most important information to get started. Placing manual orders is a great way to test the quality of our products and services before you integrate with your ecommerce store.

What is a Manual Order?

A manual order is an order created manually in the Gelato dashboard (ie. the order was not sent through to Gelato from your ecommerce store). You will require to create an account with Gelato in order to place a manual order.

Step 1 - Create a new account

If you haven't done so already, you can create a new account in minutes through this link following the steps described here

Important: Adding a credit card is necessary for you to be able to place an order.

Step 2 - Explore the product catalog

You can explore all the products, their specifications, and the product and shipping prices in our Product Catalog.

Tip: Additional information on products and design can be found here.

Step 3 - Place your first order

Placing your first order is easy and takes only a few minutes! You just need to select a product, upload a design and add a shipping address. More info here.

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When would Manual Orders be a good option?

Manual Orders could be a good solution for you if you are just getting started with the POD business and want to order some sample products. You may also be using an ecommerce platform we do not currently offer direct integration for or run an offline business. It could also be a good option if your online store does not currently handle a large volume of orders and you are comfortable with manually placing an order with us when you receive an order from your end customer.

Integrate your store with Gelato

Once you are comfortable with using Gelato after placing your first test orders, we encourage you to  integrate your online store with Gelato with our dedicated integrations:

Frequently Asked Questions (FAQ)

Need more support?

Most of your questions will find a detailed answer in our extensive Help Center - We always suggest starting here. 

If you are looking for more information on how to get started, you can take a look at the dedicated section in our Help Center.

Should you need additional support, you can always contact our Customer Support team available 24/7.

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