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Welcome to Gelato API! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) What hangers are a good fit for my poster size? How can I order a framed poster? What print products do you offer? Where can I find product dimensions? How can I check your product pricing? How does the sign-up promotion work? (3 free orders) Can I claim back the VAT of my order? Why do I get charged VAT on some orders and not others? In which countries do you have local production? How quickly do you deliver? How do I estimate the pricing for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order couldn't be processed Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check shipping method and tracking in the Gelato Dashboard?

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Where can I preview or download the file of an order I placed?

You are able to preview and/or download the processed pdf of any order you placed. Go to your orders, find the one you are looking for and click on 'Download Processed PDF'.