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How do I move my existing Shopify products to Gelato?

You can easily move your existing products in Shopify to be fulfilled via Gelato, no matter if you today fulfill them via another supplier or manually yourself. 

The video shows step-by-step how to connect a product to Gelato.

Connecting a product

By connecting a product you are configuring it to be fulfilled via Gelato.

1. To connect a product first go to your Stores section in the dashboard. Select the right store. 

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2. Select the product you want to fulfil via Gelato. You will see which products are currently not fulfilled by Gelato as they show some variants as "Not connected".

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3. Click on "Edit" to see the list of variants to connect and click on "Connect to Gelato" next to the variant you want to connect.

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4. This will open the product catalogue for you to be able to select the Gelato product to connect to that specific variant.

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5. On the product page, you will be able to choose the exact format and other product characteristics. Then you'll need to upload the design that will be printed when customers are ordering this product variant. You have 2 options:

  1. If you click on Design your print (recommended), you will be able to upload image files (e.g. PNG or JPEG) and use our design editor to adjust the image to fit the design.
  2. If you click on Upload your print, you will be able to upload either image or PDF files but you won't be able to edit these afterwards making it very important that the file is created with the right size from the beginning. 

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6. If you click on Design your print, you'll see an interface like the one below. Once you're happy with the result, click on Connect to link this product to your variant.

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7. The variant will now appear connected in your store.

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Once you have completed the connect step any order containing that variant in your store will go to Gelato and will appear in your Gelato order list. 

 

Fields being changed

When connecting a product from Shopify the only field that is changed is the “Inventory managed by” on that specific variant. The value is set to "Gelato". This is how we determine that you want us to fulfill it. 

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We do not change any of the following fields: 

  • SKU
  • Price
  • Title
  • Description
  • Cost
  • Image

You can freely change any of those fields in Shopify and the product will continue to be fulfilled via Gelato. 

 

Have many products you want to move?

If you have a larger set of products you would like to move then we recommend using our bulk move option instead.

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