Error
There are chances the file which you have received has password protection which restricts the portal to process the file further.
Solution
Remove the password and upload the file without password protection.
<% if (previousArticle) { %>
<% } %>
<% if (allItems.length > 1) { %>
<% if (previousTitle) { %>
<% } %>
<% if (nextArticle) { %>
<%= previousTitle %>
<% } %> <%= previousArticle.title %>
<% if (nextTitle) { %>
<% } %>
<%= nextTitle %>
<% } %> <%= nextArticle.title %>In this article
-
<% allItems.forEach(function(item) { %>
- <%= item.name %> <%= partial('partial-table-of-contents', { items: item.children, partial: partial }) %> <% }); %>
-
<% items.forEach(function(item) { %>
- <%= item.name %> <%= partial('partial-table-of-contents', { items: item.children, partial: partial }) %> <% }); %>
