Error
There are chances the file you have received has password protection which restricts the portal from processing the file further.
Solution
Remove the password and upload the file without password protection.
<% if (previousArticle) { %>
<% } %>
<% if (allItems.length > 1) { %>
<% if (previousTitle) { %>
<% } %>
<% if (nextArticle) { %>
<%= previousTitle %>
<% } %> <%= previousArticle.title %>
<% if (nextTitle) { %>
<% } %>
<%= nextTitle %>
<% } %> <%= nextArticle.title %>In this article
-
<% allItems.forEach(function(item) { %>
- <%= item.name %> <%= partial('partial-table-of-contents', { items: item.children, partial: partial }) %> <% }); %>
-
<% items.forEach(function(item) { %>
- <%= item.name %> <%= partial('partial-table-of-contents', { items: item.children, partial: partial }) %> <% }); %>
