What is the printable area for mugs? The printable area for mugs is different depending on the format you choose. Tip: You can either use our online editor or the sample template available on the product page to design your mug according to our specifications. Related articles What is the design editor? How do I contact Gelato? Where can I find the flat rates for shipping? How do I upload my design for a canvas? How can I convert the size of my design from centimeters/inches to pixels?