If you have received this error, it is because shipping addresses must be added in the local language for orders sent to:
- China 🇨🇳,
- Russia 🇷🇺,
- Japan 🇯🇵 , and
- South Korea 🇰🇷
This is due to shipping partners' requirements. For address line fields, only a limited number of Latin characters is allowed.
Important: In addition, for Russia, the recipient name must also be provided in the Russian alphabet.
Update the address
In this case, we recommend you to update the address in the order details page. You can read more on how this can be done here.