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Welcome to Gelato!

Welcome to Gelato! In this article, you will find the basic information to better understand who we are and how we can support you and your business.

Check out how Your Film Poster reached more customers across the world, reduced print costs, shipping distances and became faster, smarter and greener with Gelato.


What is Gelato?

Gelato offers a global print-on-demand (POD) solution for companies who want to sell print products to their end-customers. We serve both small entrepreneurs who want to launch their online store as well as large global companies such as Optimalprint, Canva and Mapiful.

The power of our solution is our network of 100+ print and 30+ logistics partners which allows us to produce locally in 30 countries worldwide and ship to 200+ countries and territories so that you can reach more than 5 billion potential customers on the planet with turnaround times of 72 hours for most products and locations.

Around 95% of our orders are produced locally, thus reducing carbon emissions!

We automatically route orders using an advanced algorithm, taking into account multiple factors. Most of the times, the algorithm chooses the closest print partner to the shipping location, but rarely it will be routed to a print partner in another country and shipped internationally.



How do I sign up?

You can sign up for a free account (no subscription fees - you only pay for the orders you place) in minutes - just visit https://www.gelato.com/ and click on “Get Started”.

Tip: We also have a sign-up promotion!



What products do you offer? And how much does it cost to produce and ship them?

Once you have an account, you can explore our extensive Product Catalogue. We offer thousands of products including posters, frames, canvases, mugs, t-shirts, hoodies, and much more! 

We constantly expand our offering based on our customers' feedback. If you can't find what you are looking for, please let us know.


Frequently Asked Questions (FAQ)


Is Gelato for me and what options do I have?

We offer 3 different options depending on your specific needs:


1. Place manual orders via the Gelato Dashboard

This option is perfect to place some test orders, get acquainted with the overall experience and see the quality of our print products. It takes a few minutes to place your first manual order.

See how to place your first order >


2. Connect your e-commerce store using our dedicated integrations

If you are a Shopify store owner, you should try our Gelato app for Shopify to connect your store to Gelato, add new products or migrate existing ones and start fulfilling orders automatically with Gelato. We also support customized products!

Get started with Gelato-Shopify integration >


If you are a seller on Etsy, you can easily integrate with Gelato, add new products or migrate existing ones using our dedicated integration.

Get started with Gelato-Etsy integration >


If you are using another e-commerce platform other than Shopify or Etsy, you can connect to Gelato using our integration with Order Desk or our open APIs - more on this below.


3. Connect your website or store via open APIs

If you are a more advanced user, you can connect your website or online store to Gelato via our open APIs. This option will give you the maximum flexibility to design the integration the way you want.


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