Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) What hangers are a good fit for my poster size? How can I order a framed poster? What print products do you offer? Where can I find product dimensions? How can I check your product pricing? How does the sign-up promotion work? Can I claim back the VAT of my order? Why do I get charged VAT on some orders and not others? VAT on local printing and delivery within EU Where do you print locally? How quickly do you deliver? How do I estimate the pricing for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check shipping method and tracking in the Gelato Dashboard?

How do I connect my Etsy store to Gelato?

Before you connect your Etsy store to Gelato, you will need to create accounts on both.

Note: You need to finish setting up your Etsy seller account in order to be able to connect your Etsy store to Gelato.

If you are selling print-on-demand products on your store, Etsy asks you to list your print production partners. So just add Gelato as your print production partner (Etsy Dashboard > Settings > Production partners > Add a new production partner)



Connecting to Etsy

  • Go to your Gelato account, select Stores and click on Add Etsy store


  • Click on Connect Etsy and just follow the process. You will simply need to log in with your Etsy account and allow access to the Gelato app and within seconds your Etsy store will be connected to Gelato!


Well done! Let's see how to add a listing to your Etsy store.



Was this article helpful?
2 out of 2 found this helpful