If you are getting this error message:
"Delivery for submitted combination of products isn't possible to chosen destination"
it means that the specific product you are trying to order can't be produced in that specific location. This might be caused by several factors, for example:
- You selected an lb paper for a product that is not going to the US or CA => Solution: Please select a product with gsm paper instead
- You selected a gsm paper for a product that is going to the US or CA => Solution: Please select a product with lb paper instead
- You selected a specific format that is not supported in that country => Solution: Please select a different product format, e.g. canvas with different frame thickness, poster with different format, etc.
Please note that we currently offer automatic conversion between lb and gsm papers for posters only.