Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) Frames & Hangers - Stock Status What print products do you offer? Where can I find product dimensions? How can I check your product price? How does the sign-up promotion work? Why do I get charged VAT on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard?

What currencies are supported in Wallets?

The minimum Wallet top-off amount is 50 on the given currency. The supported currencies are:

  • Australia dollar (AUD)
  • Canadian dollar (CAD)
  • Danish Kroner (DKK)
  • Norwegian Kroner (NOK)
  • Swedish Kroner (SEK)
  • EURO (EUR)
  • US Dollar (USD)
  • British Pound (GBP)
  • Swiss Franc (CHF)
  • New Zealand Dollar (NZD)
  • Polish złoty (PLN)
  • Brazilian Real (BRL)
  • Indian Rupee (INR)
  • Japanese Yen (JPY)
Was this article helpful?
1 out of 1 found this helpful