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Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Integration Getting Started with Etsy Integration Getting Started with WooCommerce Integration What print products do you offer? What is the design editor? How does the integration with Shutterstock work? Frames & Hangers - Stock Status How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? How can I check your product price?

How do I set up Gelato shipping profiles in Shopify?

Gelato shipping profiles for Shopify have been created to allow you to easily mirror the shipping costs Gelato will charge you to your customers at checkout.

Gelato shipping profiles are automatically created in your Shopify store when you connect your store to Gelato and products are automatically assigned to the relevant shipping profile when you add a new product from Gelato. If you already have existing products in your Shopify store, you will need to manually assign them to a Gelato shipping profile (or to your own shipping profiles). 

Important: All new products you add to your Shopify store using the Gelato integration will be automatically assigned to a shipping profile which will reflect the flat shipping rates we offer. If you want to offer a different shipping rate for some products, you must create your own shipping profiles in Shopify (e.g. for free shipping rate) and assign your products to those. Please do NOT make changes to Gelato shipping profiles as these won't be retained.



The Gelato shipping profiles can be accessed from your Shopify account by clicking on Settings > Delivery and shipping > App shipping profiles.


Note: Please note that shipping profiles might change over time to reflect changing shipping costs. Also, it is not possible to charge an exact flat rate on Shopify due to some technical limitations - you can read more about this here.

Tip: You can read more about Shopify shipping profiles in Shopify Help Center.


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