Go to Dashboard

How can we help?

Popular articles Welcome to Gelato API! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) What hangers are a good fit for my poster size? How can I order a framed poster? What print products do you offer? Where can I find product dimensions? How can I check your product pricing? How does the sign-up promotion work? Can I claim back the VAT of my order? Why do I get charged VAT on some orders and not others? VAT on local printing and delivery within EU In which countries do you have local production? How quickly do you deliver? How do I estimate the pricing for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check shipping method and tracking in the Gelato Dashboard?

What technology is used to print on t-shirts (and any apparel product)?

Our standard process is the Direct to Garment (DTG) method of printing. This is the equivalent to digital printing for paper and it's ideal for printing on-demand on cotton.

That means:

  • We can create photo-quality prints with the maximum detail in design
  • You have extensive colour options and the amount of colours doesn't affect pricing
  • There are no order minimums so it's suitable for small batches
  • You can print on cotton
  • It's more eco-friendly than other methods (water-based ink, less waste) 

Note: We currently do not offer embroidery, sublimation and screen printing.

 

Was this article helpful?
1 out of 1 found this helpful