Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) Getting Started Guide (Etsy integration) Frames & Hangers - Stock Status What print products do you offer? Where can I find product dimensions? How can I check your product price? How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard?

Getting Started Guide (Etsy integration)

Welcome to Gelato!

In this guide, you will find the most important information to get started if you want to integrate your Etsy store with Gelato.

If you haven't done it already, please create a free Gelato account. It takes only a few minutes!

 

Connect your Etsy store to Gelato

Connecting your Etsy store to Gelato is super easy! 

  • Go to etsy.com to create a new Etsy account (please be sure that you create a Seller account and that you complete the account creation on Etsy before you connect your store)
  • Create a free Gelato account in minutes (if you haven't already)

Read more...

 

List Gelato as your production partner

If you're selling print on demand products on your store, Etsy's policy asks you to list your production partner.

Read more...

 

Add Gelato products to your Etsy store

If you don't have any existing products in your Etsy store, you can add Gelato products in minutes! Watch this video to see how simple it is.

Read more...  

Important: When adding a new listing from Gelato, the option available is "Design your print" which gives you access to our design editor so that you can upload an image (you cannot upload a PDF in this case) and resize it to fit it to the printable area. 

 

Migrating existing Etsy products to Gelato

If you are already using another print on demand provider to fulfil your orders, you can also migrate your existing products in Etsy to be fulfilled with Gelato.  

Read more...

Additional resources

For additional resources, please refer to the dedicated section on Etsy.

 

Was this article helpful?
1 out of 1 found this helpful