Currently, we cannot disclose specific information about our print partners including their name or their exact address.
We route orders using an advanced algorithm, taking into account the end customer's address, where the product is available, and other factors, such as network capacity and print partners' capabilities. Most of the time, the algorithm chooses the closest print partner to your end customer, but rarely it will be routed to another location. Around 90% of our orders are produced locally, thus reducing carbon emissions!
In most countries, we have multiple print partners distributed around the country. We tend to work with large and experienced print houses that comply with our strict guidelines to become a Gelato print partner.
Please remember that, even if we have local production in a country, some products might still be produced in a different country due to production limitations or other reasons and shipped internationally across borders. You cannot decide where an order will be produced.
At the same time, we constantly work to expand our network of print partners by adding more print houses as well as more production capabilities to the existing ones.