Skip to main content

How do I disconnect my Shopify store from Gelato?

In order to disconnect your Shopify store from Gelato please follow the steps listed below.

  1. From the Shopify dashboard click on 'Settings'screenshot_2023-03-23_090559.png
  2. A new page should pop up.
    First, click on 'Apps and Sales channels' and follow up by clicking on the 'Uninstall' button in the Gelato app panel.screenshot_2023-03-23_090842.png


Note: Gelato app shall appear in the "Uninstalled" apps list where you can reinstall it if needed

Screenshot_2023-03-24_042341.png

 

You can confirm that your Shopify store is disconnected when in Gelato dashboard it changes from this:

Screenshot_2023-03-24_042224.png

to this:

Screenshot_2023-03-24_042413.png

 

 

Was this article helpful?

1 out of 2 found this helpful