How do I contact Gelato? Please select the contact reason: - Where is my order? Problem with an Order Received Placing an Order Integrations (Shopify/Etsy/API) Gelato Plus Account Setup Product Catalog Shipping options Other Email We usually respond within 8 hours, often much soonerSubmit a request Live Chat We are online! We usually respond within 2 minutes.Chat with us now Related articles Do you offer live chat support? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service Can you integrate with Shopify, Etsy, WooCommerce, Wix, Amazon, etc.? How can I order customized designs through Shopify?