How do I contact Gelato? Please select the contact reason: - Placing an Order Shipping Information Product Information Integrations (Shopify/Etsy/API) Order and Delivery Status Problem With an Order Received Account Setup Other EmailWe usually respond within 8 hours, often much soonerSubmit a request Live ChatWe are online! We usually respond within 1 minute.Chat with us now Related articles Do you offer live chat support? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service How can I order customized designs through Shopify? Can you integrate with e-commerce stores such as Shopify, Etsy, WooCommerce, Wix, Amazon, etc.?