How do I contact Gelato? Please select the contact reason: - Where is my order? Problem with an Order Received Placing an Order Integrations (Shopify/Etsy/API) Gelato Plus Account Setup Product Catalog Shipping options Other Email We usually respond within 8 hours, often much soonerSubmit a request Chat Bot The bot quickly fixes your problem or connects you to someone who can. Chat with us now Related articles Do you offer live chat support? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service Can you integrate with Shopify, Etsy, WooCommerce, Wix, Amazon, etc.? How can I order customized designs through Shopify?