Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) What hangers are a good fit for my poster size? How can I order a framed poster? What print products do you offer? Where can I find product dimensions? How can I check your product price? How does the sign-up promotion work? Why do I get charged VAT on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard?

What are the holidays order deadlines?

Our network of local production partners ensure that your products are produced as close as possible to your customers, which makes your business less vulnerable to supply chain disruptions and delays. 

The following dates suggest when you and your customers should place the last order to receive the products by Christmas, and are subject to change.

Note: Shipping times vary based on the size, weight and destination zip code of the package. Our advice during this time of uncertainty due to the global pandemic, is to encourage your customers to place their orders as soon as possible to make sure they receive their items in time.



Was this article helpful?
0 out of 0 found this helpful