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How do I change the product configuration of an Etsy listing already connected to Gelato?

If you have already connected some products from your Etsy store to Gelato, you might want to make changes to the listing (or to some specific variations) without having to delete the whole listing. E.g. you might want to change the paper type or the size of a poster or the colour of a t-shirt.

Here are the steps to follow:

1. Go to your Gelato account, click on Stores and then click on your store - all your listings will be shown there. If some listings don't show, click on Sync products.

2. Click on Edit next to the listing you want to edit.


3. Find the variation you want to edit, click on the 3 dots and select Disconnect - this will disconnect this variation from Gelato which means that Gelato won't be fulfilling orders for this variation any more.


4. Once the variation is disconnected, click on Connect to Gelato and follow the connection flow again to select the product and characteristics that this variation should have. As part of the flow, you will also be asked to re-upload a design which is what will be printed when this variation is ordered from your store.


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