Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Integration Getting Started with Etsy Integration Getting Started with WooCommerce Integration What print products do you offer? What is the design editor? How does the integration with Shutterstock work? Frames & Hangers - Stock Status How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? How can I check your product price?

Start selling Mugs

Mugs are a fantastic product to add to your offering, both by themselves or as a cross-selling opportunity. For example, you could offer the same customized design on both a poster and a mug. Also, mugs are typically a fantastic gift idea that customers love.

We currently offer mugs in 3 formats - 11oz, 15oz, and 17oz

  • The 11oz is offered both in glossy white ceramic, in gloss white ceramic with colors inside, and as a black magic mug, revealing the artwork when a hot beverage is added.
  • The 15oz and the 17oz formats are currently offered only in glossy white ceramic.

You can find all the formats and product combinations we offer in our Product Catalog

 

1. Select your mug

There are currently 5 different options for our mugs:

  1. White ceramic 11oz
  2. White ceramic 15oz
  3. Latte 17oz
  4. White ceramic 11oz with colors inside
  5. Magic mug 11oz

White ceramics mugs 11oz, 15oz, 17oz

The first 3 options (white ceramic mugs 11oz, 15oz, and latte 17oz) are glossy white and the prints come out beautifully and vividly on it. The print retains its quality and luster when used in both microwaves and the dishwasher.

 

White ceramics mugs 11oz with colors inside

The mug is glossy white with a colored rim, inside, and handle and it's available in blue, pink, red, green, and yellow. The print retains its quality and luster when used in both microwaves and the dishwasher.

 

Magic mug 11oz

The magic mug has a black glossy finish when it's empty. When a hot beverage is added to it, it reveals your beautiful artwork. The print is NOT microwave- and dishwasher-safe.

Explore mugs in our Product Catalogue >

 

2. Designing a mug

We recommend using our design editor that will give you a blank template with guides to follow - click on "Design your print" on the product page. Alternatively, you can download our sample template (click on "Upload your print" and then "Download template"). 

Screenshot_2021-03-03_at_14.25.35.png

You can even preview how it looks in 3D!

Screenshot_2021-03-03_at_14.26.23.png

Read more>

 

3. Packaging

Mugs are shipped in protective packaging and strong boxes to ensure no damage during transportation. This is based on our experience shipping millions of orders worldwide and it is supported by our customer feedback which has helped us define the most efficient and damage-resistant ways to package our products to ensure compliance with local shipping requirements as well as the lowest damage rate.

Read more>

Was this article helpful?
4 out of 5 found this helpful