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Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Getting Started with Etsy Getting Started with WooCommerce Getting Started with Wix Getting Started with Squarespace Getting Started with BigCommerce What print products do you offer? How can I check your product price? What is the design editor? How does the integration with Shutterstock work? Frames & Hangers - Stock Status How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is your return policy and quality guarantee? How do I report a problem with my order?

Which shipping providers do you use?

We work with 30+ shipping providers around the world. The shipping provider used depends on several factors including the country of production, the country of delivery, the shipping method selected, and more. You can always see the available shipping methods and providers where you place an order. A list of our distribution partners can be found below.

Note: Please note that this is subject to change.


  • AnPost
  • Asendia
  • Australia Post
  • Austrian Post
  • Belgian Post
  • Blue Dart
  • Bring
  • Chilexpress
  • Colissimo
  • Correios Brazil
  • Correos
  • DAO
  • DHL
  • DHL Express
  • FedEx
  • Major Express
  • New Zealand Post
  • PSP Pallet
  • ParcelForce
  • PostNL
  • Posten DK
  • Posten SE
  • Purolator
  • RoyalMail
  • SF Express
  • Ship&Co
  • Singapore Post
  • Swiss Post
  • UPS
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