Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) What hangers are a good fit for my poster size? How can I order a framed poster? What print products do you offer? Where can I find product dimensions? How can I check your product price? How does the sign-up promotion work? Why do I get charged VAT on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard?

Which shipping providers do you use?

We work with 30+ shipping providers around the world. The shipping provider used depends on several factors including the country of production, the country of delivery, the shipping method selected, and more. You can always see the available shipping methods and providers where you place an order. A list of our distribution partners can be found below.

Note: Please note that this is subject to change.

 

AnPost
Asendia
Australia Post
Austrian Post
Belgian Post
Blue Dart
Bring
Chilexpress
Colissimo
Correios Brazil
Correos
DAO
DHL
DHL Express
FedEx
Major Express
New Zealand Post
PSP Pallet
ParcelForce
PostNL
Posten DK
Posten SE
Purolator
RoyalMail
SF Express
Ship&Co
Singapore Post
Swiss Post
UPS
+++

Was this article helpful?
0 out of 0 found this helpful