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How do I change the product configuration of a Shopify product connected to Gelato?

If you have already connected some products from your Shopify store to Gelato, you might want to make changes to the product (or to some specific variants) without having to delete the whole product. E.g. you might want to change the paper type or the size of a poster or the colour of a t-shirt.

Here are the steps to follow:

1. Go to your Gelato account, click on Stores and then click on your store - all your products will be shown there. If some products don't show, click on Sync products.

2. Click on Edit next to the product you want to edit.


3. Find the variant you want to edit, click on the 3 dots and select Disconnect - this will disconnect this variant from Gelato which means that Gelato won't be fulfilling orders for this variant any more.


4. Once the variant is disconnected, click on Connect to Gelato and follow the connection flow again to select the product and characteristics that this variant should have. As part of the flow, you will also be asked to re-upload a design which is what will be printed when this variant is ordered from your store.


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