Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Integration Getting Started with Etsy Integration Getting Started with WooCommerce Integration What print products do you offer? What is the design editor? How does the integration with Shutterstock work? Frames & Hangers - Stock Status How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? How can I check your product price?

Is it possible to sell individual cards or variable card decks?

It is currently not possible to sell individual cards or variable card decks. You can order cards in packs of 10 items which must all have the same design. This is due to the excessive paper waste that would be generated by producing a single card.

Important: When you place an order through the Gelato Dashboard, please ensure that you select the right quantity in the appropriate field, i.e. you need to input "1" to receive 10 cards.

env2.png

 

Was this article helpful?
0 out of 1 found this helpful