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What is the corresponding order status in Gelato for each order status in Shopify?

If you are using our Shopify integration, every time your end-customers place an order for a product that's connected to Gelato, the order will appear both in your Shopify and Gelato order history with a different order status.

The table below helps you identify the matching status in Gelato for each possible order status in Shopify. 

Shopify status Gelato status
"Unfulfilled" Not yet passed to Gelato
"In progress" "Passed" or "Printed"
"Fulfilled" "Shipped"

Note: Please note that if the order is not marked as Paid in Shopify, it will not be sent through to Gelato.

 

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