If you are using our Shopify integration, every time your end-customers place an order for a product that's connected to Gelato, the order will appear both in your Shopify and Gelato order history with a different order status.
The table below helps you identify the matching status in Gelato for each possible order status in Shopify.
|Shopify status||Gelato status|
|"Unfulfilled"||Not yet passed to Gelato|
|"In progress"||"Passed" or "Printed"|
Note: Please note that if the order is not marked as Paid in Shopify, it will not be sent through to Gelato.