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Where is my order produced?

Gelato offers local production in 33 countries thanks to our more than 100 production partners. Distributed production across multiple locations does not only speed up delivery times but also helps reduce costs, carbon emissions and enables you and your customers to support local businesses.

We are constantly expanding our product range, and not all items are offered and produced in all locations. Sometimes, we may route an order to a different producer and ship the product internationally, rather than to the location closest to your customer. Where an order is routed is determined by an algorithm that works to ensure stock availability, production capacity, and logistics to ensure a smooth and fast delivery.

You can find an indicative list of where specific product categories are produced locally in our product catalog on each product's page.

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Important: Please bear in mind that the list is indicative and that having production capabilities in a specific country doesn't necessarily mean that a product will be printed in that country, due to technical or logistical limitations.

 

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