Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Getting Started with Etsy Getting Started with WooCommerce Getting Started with Wix Getting Started with Squarespace Getting Started with BigCommerce How can I check your product price? What is the design editor? What are the design requirements for PDF uploads? How can I save my design in Gelato? How does the integration with Getty work? How does the integration with Shutterstock work? What print products do you offer? Frames & Hangers - Stock Status Why do I get charged VAT/tax on some orders and not others? How do I add Gelato products to my Shopify store? How do I move my existing Shopify products to Gelato? How can I import orders from Shopify? How can I order customized designs through Shopify? Can I add a new variant to an existing product in Shopify? How can I delete a product or variant from my Shopify store? How do I set up shipping in Shopify? Why aren't my customers charged an extra shipping fee for additional items (Shopify)? How do I automatically apply Gelato live shipping prices to my Shopify store? How can I disable the vendor name under the product title in Shopify? How do I add Gelato products to my Etsy store? How do I move my existing Etsy listings to Gelato? How can I order customized designs through Etsy? How can I delete a product or variant from my Etsy store? How do I set up shipping for Etsy fulfilment? What should I set the shipping origin to in the shipping profiles for Etsy? Do I have to list Gelato as a production partner on Etsy? How Can I Import Orders From WooCommerce? How do I add Gelato products to my WooCommerce store? How do I move my existing WooCommerce products to Gelato? How can I order customized designs through WooCommerce? Can I add a new variation to an existing product in WooCommerce? How can I delete Gelato products from my Woocommerce store? How do I set up shipping for WooCommerce? How do I automatically apply Gelato live shipping prices to my WooCommerce store? How Can I Import Orders From Wix? How Can I Import Orders From Squarespace? How Can I Import Orders From BigCommerce? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? What is the manual order approval workflow? What is our default order approval workflow? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is your return policy and quality guarantee? How do I report a problem with my order? What is Gelato+? Gelato+ Subscription FAQs

How do I sell bundles in Shopify?

There are times when you want to sell multiple products together as one bundle product. For example, 3 framed posters that look great next to each other on the wall. Follow this guide to set this up for your store. 

This guide shows how it is done with Shopify but the same principles apply to all other e-commerce platforms too. 

Step 1: Create the product bundle in your ecommerce store

If you already have your bundle in your Shopify (or other) store then you can proceed to the next step. Otherwise, start by creating the product bundle. In this example, we will create a bundle for 3 framed posters. Note that the bundle could be anything and they do not need to be the same products. 

Add in Shopify the product with the regular information: title, description, image, price etc and then save it. 

In this example, we will be selling 3 posters with white frames with flower artwork. 

shopify-flower-screen.png

Note: Your bundle will consist of separate products/items in Gelato. We do not have bundle pricing. The bundle product in the above example will consist of 3 framed posters. You will have to pay Gelato for the full price of each of those 3 framed posters. You can decide on the retail price of the bundle in your store. 

Step 2: Create each separate product in Gelato

In Gelato, we now need to set up each of three framed posters that are part of the bundle. 

Create each product with the normal process for creating a product in the Gelato dashboard. Go through each of the steps of designing your artwork, selecting mockups, product details, and prices. 

flower-dashboard-create-product.png

If you do not wish to sell the individual products of the bundle separately, on the product details page deselect "Show product to store visitors". This will save the product as a draft in your ecommerce store. 

If you do want your customers to be able to buy them separately, you can leave this option selected. 

mceclip0.png

Complete the details and pricing and then press Publish product. 

Repeat this step for each of the products in the bundle. 

Step 3: Activate 'Import not connected orders'

To be able to receive orders for the bundle product from your ecommerce store, you need to allow Gelato to import orders for products that are not connected to Gelato. This means that when an order is made for the bundle, it will show up in your order list in Gelato as 'Not connected'. You can then choose to fulfill it with Gelato. 

To activate Import orders: Go to Stores > Select your store -> Settings -> Enable "Import not connected orders"

import_not_connected_orders-no_ecomm_brand.gif

When an order that is not connected comes into the system it will look similar to the below. 

mceclip2.png

Step 4: Adding the separate products to the bundle order

The final step is to now fulfill the order for the bundle with the separate products and "remove" the bundle product. 

When you click on the order it will look like below. The bundled product is marked as being 'Not connected'. 

Click 'Complete order' to start the fulfillment process and edit the order.

mceclip3.pngSelect "Add product"

mceclip4.png

And then 'Select existing product'

mceclip5.png

Select the product you created for the bundle from the list and add it to the order. 

mceclip6.png

Repeat this with each of the additional products in the bundle. 

mceclip7.png

Click "Ignore" on the original bundle product. And select to ignore it only for this order. This means that next time the bundled product comes in another order will be created, which is what you want. 

mceclip8.pngmceclip9.png

When you have ignored the bundle product and have at least one product added to the order to be fulfilled the status will change of the order to 'Pending approval'. Of course, make sure all products in the bundle are included. In this example, all 3 flower posters should be included before continuing.

You can now continue to the shipping and payment pages to complete the order and send it to the customer.

Note: Currently, by ignoring the original product, we can't send the tracking code into Shopify and Etsy automatically. You can manually add this or send it to the customer. This is an area we are looking to improve. 

mceclip10.png

 

Was this article helpful?
1 out of 1 found this helpful