Go to Dashboard

How can we help?

Popular articles Welcome to Gelato! Getting Started with Manual Orders Getting Started with Shopify Getting Started with Etsy Getting Started with WooCommerce Getting Started with Wix Getting Started with Squarespace Getting Started with BigCommerce What print products do you offer? How can I check your product price? What is the design editor? How does the integration with Shutterstock work? Frames & Hangers - Stock Status How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is your return policy and quality guarantee? How do I report a problem with my order?

Terms of Service for using Shutterstock content

By using the Gelato Shutterstock integration, you agree to the following:

  1. Shutterstock images can only be used for product design creation and sales on the Gelato platform and the sales channels connected to your Gelato account. Any other unrelated personal or commercial use of the copyrighted images is prohibited.
  2. Shutterstock files are not downloadable.
  3. You may not use the media as a trademark for a business.
  4. You may not portray a person in a way that may be offensive, including:
    - in connection with adult-oriented services or ads for dating services;
    - in connection with political endorsements;
    - with pornographic, defamatory, unlawful, offensive or immoral content;
    - as suffering from, or being treated for, a physical or mental ailment.
  5. You must attribute the creator when you publish a product to a Sales Channel by any means that is restricted by copyright or similar rights.
Was this article helpful?
3 out of 6 found this helpful