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How can I change the currency in my Gelato account?

You may change currency settings in your Gelato Dashboard. There are multiple ways to support this with Gelato depending on your needs:

Gelato billing currency

You can change the currency used by Gelato to bill you for any orders coming from your e-commerce stores from Settings > Currency. This will show all the e-commerce stores currently connected to your Gelato account and the current billing currency.

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Note: Manual orders placed via the Dashboard or orders via our open APIs will be charged based on the currency selected by the user at the moment of the order. 

Product catalog currency

The currency in which the prices in the product catalog are displayed depends on the billing country selected when your account was created following these rules:

  • United Stated => USD
  • Canada =>  CAD
  • Australia => AUD
  • United Kingdom => GBP
  • New Zealand => NZD
  • Singapore => SGD
  • Denmark => DK
  • Norway => NOK
  • Sweden => SEK
  • Brazil => BRL
  • All other countries => EUR

For example, if your billing address is in Norway (You can check your settings here), prices in the catalog will be displayed in NOK.

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Note: Currently, prices in the product catalog cannot be viewed in a different currency.

 

Currency for manual orders

You can change the currency used for your orders when placing orders via the Gelato Dashboard. There is a currency selector available that will let you choose between all the currencies that we support.

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All manual orders placed via the Dashboard or orders via our open APIs will be charged based on the currency selected by the user at the moment of the order.

Note: You can use wallets to pay for your orders in multiple currencies. In this case, the wallet in the same currency you selected for the order will be charged - e.g. if you select GBP to pay for an order, the wallet in GBP will be charged.

 

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