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Popular articles Welcome To Gelato! Getting Started with Manual Orders Getting Started with Shopify Getting Started with Etsy Getting Started with WooCommerce Getting Started with Wix Getting Started with Squarespace Getting Started with BigCommerce Why do Packaging Insert and Branded Label matter? Don’t they just increase costs? Are Packaging Insert and Branded Label available with all subscription plans? Are Packaging Insert and Branded Label available for all products and regions? Can I select to deliver Packaging Insert and Branded Label only to a specific country? Can I activate a Packaging Insert and/or Branded Label at a product type level (e.g. Poster) or at a variant level (e.g. Museum-Quality Matte Paper Poster)? How can I check your product price? What is the design editor? What are the design requirements for PDF uploads? How can I save my design in Gelato? How does the integration with Getty Images work? How does the integration with Shutterstock work? What print products do you offer? What's the difference between Ready-to-Hang Framed Posters and Framed Posters? Frames & Hangers - Stock Status Why do I get charged VAT/tax on some orders and not others? How do I add Gelato products to my Shopify store? How do I move my existing Shopify products to Gelato? How can I import orders from Shopify? How can I order customized designs through Shopify? Can I add a new variant to an existing product in Shopify? How can I delete a product or variant from my Shopify store? How do I set up shipping in Shopify? Why aren't my customers charged an extra shipping fee for additional items (Shopify)? How do I automatically apply Gelato live shipping prices to my Shopify store? How can I disable the vendor name under the product title in Shopify? How do I add Gelato products to my Etsy store? How do I move my existing Etsy listings to Gelato? How can I order customized designs through Etsy? How can I delete a product or variant from my Etsy store? How do I set up shipping for Etsy? What should I set the shipping origin to in the shipping profiles for Etsy? Do I have to list Gelato as a production partner on Etsy? How Can I Import Orders From WooCommerce? How do I add Gelato products to my WooCommerce store? How do I move my existing WooCommerce products to Gelato? How can I order customized designs through WooCommerce? Can I add a new variation to an existing product in WooCommerce? How can I delete Gelato products from my Woocommerce store? How do I set up shipping for WooCommerce? How do I automatically apply Gelato live shipping prices to my WooCommerce store? How can I import orders from Wix? How can I import orders from Squarespace? How can I import orders from BigCommerce? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? What is the manual order approval workflow? What is our default order approval workflow? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is your return policy and quality guarantee? How do I report a problem with my order? What is Gelato+? Gelato+ Subscription FAQs

Are there any limitations to publishing listings on Etsy?

Yes, there are some technical limitations when you are publishing a Gelato product as a new listing on Etsy:

Quantity limitations:

    • Etsy allows a max quantity of 999 for any given product
    • Etsy allows a max quantity of 10 mockups for any given product

Product description limitations:

    • The description must not be empty 
    • The description must not be more than 102,400 characters
    • HTML tags are not allowed in the product description. Most likely, your product descriptions will look different on Etsy in comparison to your storefront but you can always change them directly on Etsy if you wish;

Product Title limitations: 

    • 140 character limit 
    • Titles must start with a letter or number (no special characters allowed as the first symbol/character, e.g. quotation marks).
    • Titles cannot start with a space.
    • The following characters may only be used once in a title: %: &.
    • The following characters may not be used: $ ^ `. °
    • Titles may not contain more than three words in capital letters.
    • Please use both upper and lower case letters in your titles.

Variation-related limitations:

    • Etsy can only accept up to 20 characters for each variation attribute (e.g. Size + Color); 
    • It is only possible for us to show all variations in one drop-down.
      So by default, Color (Variation#1) & Size (Variation#2) data will be combined together.
      For example: If you have a T-shirt with 2 colors (Black & White) and 2 sizes (S & M), on Etsy the listing will have only one drop-down menu with all four variations.
    • Etsy can only take up to 70 variations for one given product and up to two product options.
    • All possible combinations of chosen options should be selected in order to publish a product, e.g. you will not be able to add 30x40 cm Vertical and 70x100 cm Horizontal posters. In order to proceed, 30x40 cm Horizontal and 70x100 Vertical must be selected too, to create a full set of all possible product options combinations. 

Limitations regarding tags:

    • You can use a maximum of 13 tags 
    • You must not have duplicated tags
    • Tags cannot be longer than 20 characters.
    • Tags may only contain letters, digits, hyphens, single quotes, and spaces or underscores.

Shipping-related limitations

    • Only Flat Rate Shipping is available for Etsy. We do not support Live-rate Shipping on Etsy at this time.

Price-related limitations

    • The product price must be at least 0.20 USD and max 50,000 USD in the corresponding currency

IMPORTANT INFO: When creating an apparel item we cannot add the size guide due to the limitation on Etsy as it does not allow us to add an HTML table (or other HTML elements for table/image) to the description.
In this case, you can always copy and paste the size guides from our Product Catalog

 

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