Apparel models discontinued from 31 March 2022

From 31 March 2022, we discontinued apparel models and colors that are listed below.

What happens to these products in my ecommerce store?

If you have a Shopify, Etsy, Woocommerce, Wix, Bigcommerce, or Squarespace store and offer apparel models that were affected, you would have seen this message in the list of products in your ecommerce store in Gelato

From 1 April 2022, product variants that were connected to affected apparel models will be disconnected. 

What happens to orders I receive for these apparel models

If you did not previously substitute or remove these product variants from your store, these product variants will be disconnected in your store, as described above.

If you currently import non-connected orders to Gelato, orders for these product variants will be imported as Not Connected. You can either connect the affected product to another product or add another existing product to your order. 

However, if you do not import non-connected orders to Gelato, the order will not come through to Gelato.

Affected Models and Suggested Alternatives

Please refer to the table below for the complete list and our suggested alternative products.