From 31 March 2022, we discontinued apparel models and colors that are listed below.
What happens to these products in my ecommerce store?
If you have a Shopify, Etsy, Woocommerce, Wix, Bigcommerce, or Squarespace store and offer apparel models that were affected, you would have seen this message in the list of products in your ecommerce store in Gelato
From 1 April 2022, product variants that were connected to affected apparel models will be disconnected.
What happens to orders I receive for these apparel models
If you did not previously substitute or remove these product variants from your store, these product variants will be disconnected in your store, as described above.
If you currently import non-connected orders to Gelato, orders for these product variants will be imported as Not Connected. You can either connect the affected product to another product or add another existing product to your order.
However, if you do not import non-connected orders to Gelato, the order will not come through to Gelato.
Affected Models and Suggested Alternatives
Please refer to the table below for the complete list and our suggested alternative products.
|Model name||Colour||Suggested Alternative|
|Classic Baby Crewneck T-shirt||Red|
|Classic Kids Crewneck T-shirt||Charcoal, Dark Chocolate, Light Blue, Purple|
|Classic Unisex Crewneck Sweatshirt||Irish Green|
|Classic Unisex Crewneck T-shirt||Cornsilk, Heather Navy, Ice Gray, Irish Green, Tropical Blue|
|Classic Unisex Longsleeve Crewneck T-shirt||Carolina Blue, Forest Green, Graphite Heather, Irish Green, Red, Royal|
|Classic Unisex Pullover Hoodie||Irish Green|
|Classic Unisex Zip Hoodie||Dark Heather, Royal|
|Classic Womens Crewneck T-shirt||Charcoal, Powder Blue, Purple|
|Heavy-weight Womens Crewneck T-shirt||Azalea, Dark Heather|
|Organic Kids Crewneck T-shirt||Light Blue, Navy|
|Organic Unisex Crewneck T-shirt||Maroon||Organic Unisex Crewneck T-shirt in other colors|
|Organic Unisex Zip Hoodie||Charcoal, Navy|
|Organic Womens Crewneck T-shirt||Black, Charcoal, Navy, White|
|Performance Unisex Tank-top T-shirt||White|
|Polycotton Womens Crewneck T-shirt||White||Performance Unisex Crewneck T-shirt|
|Premium Kids Crewneck Sweatshirt||Bottle Green, Charcoal, Navy, Purple, Red, White|
|Premium Kids Crewneck T-shirt||Asphalt|
|Premium Kids Zip Hoodie||Black, Heather Grey, Navy, Red, White|
|Premium Unisex Crewneck Sweatshirt||Royal, White|
Premium Unisex Crewneck T-shirt
|Ash, Charity Pink, Dark Gray, Heather Kelly, Heather Mauve, Heather Peach, Heather Royal, Kelly, Maroon, Pink, Purple, Silver|
|Aqua, Gold, Heather Ice Blue, Light Blue, Turquoise, Yellow|
|Heather Navy, Heather Red|
|Premium Unisex Longsleeve Crewneck T-shirt||Midnight Navy|
|Premium Unisex Raglan 3/4sleeve Crewneck T-shirt||Black and White|
|Premium Unisex Tank-top T-shirt||Triblend Aqua, Triblend Charcoal Black|
|Premium Unisex V-neck T-shirt||Athletic Heather, Charcoal Heather, Red|
|Premium Unisex Zip Hoodie||Sports Grey, White|
|Premium Womens Crewneck T-shirt||Dark Gray Heather|
|Premium Womens Pullover Hoodie||Charcoal, Heather Gray, Light Blue|
|Premium Womens Tank-top T-shirt||Asphalt Slub, Black, Black Slub|
|Premium Womens V-neck T-shirt||Baby Blue, Brown, Leaf, Maroon, Royal|
|Triblend Unisex Crewneck T-shirt||Triblend Cardinal Red, Triblend Green, Triblend True Royal,Triblend White Fleck|
|Triblend Womens Crewneck T-shirt||Heather White, Premium Heather, Vintage Black, Vintage Navy, Vintage Red, Vintage Royal|
|Ultra-weight Unisex Crewneck T-shirt||Black, Blue Dusk, Charcoal, Dark Heather, Light Pink, Navy, Red, Sports Grey, White|