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How do I sell bundles?

There are times when you want to sell multiple products together as one bundle product. For example, 3 framed posters that look great next to each other on the wall. Follow this guide to set this up for your store. 

Video tutorial on how to set up and sell bundles

The video describes how to set up and sell bundles for Shopify stores. You can easily set up bundles with the same steps for any of the ecommerce platforms we provide integrations for. 

Step 1: Create the product bundle in your ecommerce store

If you already have your bundle in your store then you can proceed to the next step. Otherwise, start by creating the product bundle. You can create bundles that consist of any product and with different product combinations. 

Create the bundle product in your ecommerce store (not from Gelato) with the regular information: title, description, image, price etc and then save it. 

In this example, we will be selling 3 posters with white frames with flower artwork. 

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Note: Your bundle will consist of separate products/items in Gelato. We do not have bundle pricing. The bundle product in the above example will consist of 3 framed posters. You will have to pay Gelato for the full price of each of those 3 framed posters. You can decide on the retail price of the bundle in your store. 

If you need more information on how to create products in your store, you can read more in the Help Center articles for the platform you use:

Etsy: How to List an Item in Your Etsy Shop

WooCommerce: Adding and Managing Products

Wix: Wix Stores: Creating a Physical Product

Squarespace: Physical products

Bigcommerce: Products and Variants

Step 2: Create each separate product in Gelato

In Gelato, we now need to set up each of three framed posters that are part of our example bundle. 

From the store section, select your store and create each product with the normal process for creating a product in the Gelato dashboard. Go through each of the steps of designing your artwork, selecting mockups, product details, and prices. 

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If you do not wish to sell the individual products of the bundle separately, on the product details page deselect "Show product to store visitors". This will save the product as a draft in your ecommerce store. 

If you do want your customers to be able to buy them separately, you can leave this option selected. 

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Complete the details and pricing and then press Publish product. 

Repeat this step for each of the products in the bundle. 

Step 3: Activate 'Import not connected orders'

To be able to receive orders for the bundle product from your ecommerce store, you need to allow Gelato to import orders for products that are not connected to Gelato. This means that when an order is made for the bundle, it will show up in your order list in Gelato as 'Not connected'. You can then choose to fulfill it with Gelato. 

To activate Import orders: Go to Stores > Select your store -> Settings -> Enable "Import not connected orders"

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When an order that is not connected comes into the system it will look similar to the below. 

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Step 4: Adding the separate products to the bundle order

The final step is to now fulfill the order for the bundle with the separate products and "remove" the bundle product. 

When you click on the order it will look like below. The bundled product is marked as being 'Not connected'. 

Click 'Complete order' to start the fulfillment process and edit the order.

mceclip3.pngSelect "Add product"

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And then 'Select existing product'

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Select the product you created for the bundle from the list and add it to the order. 

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Repeat this with each of the additional products in the bundle. 

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Click "Ignore" on the original bundle product. And select to ignore it only for this order. This means that next time the bundled product comes in another order will be created, which is what you want. 

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When you have ignored the bundle product and have at least one product added to the order to be fulfilled the status will change of the order to 'Pending approval'. Of course, make sure all products in the bundle are included. In this example, all 3 flower posters should be included before continuing.

You can now continue to the shipping and payment pages to complete the order and send it to the customer.

Note: Currently, by ignoring the original product, we can't send the tracking codes to your store automatically. You can manually add this or send it to the customer. This is an area we are looking to improve on. 

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