To cancel your Gelato+ subscription, click on your initials in the upper right corner of the dashboard and navigate to Plans > Manage subscription. Then select the subscription you want to cancel and click on the ‘cancel subscription’ button. You can provide us with your feedback as to why you would like to cancel your subscription.
When you confirm the cancellation, you will see the date when the subscription will be canceled. You will be able to use Gelato+ features until that date.
If you face difficulties canceling your subscription, do not hesitate in reaching our support team who will be happy to help!
Please note that after cancelation, you will lose access to Gelato+ features and orders for products that were created with Gelato+ features may fail. You can read more about this in our article What happens when my Gelato+ subscription ends?