Go to Dashboard

How can we help?

Popular articles Welcome To Gelato! Getting Started with Manual Orders Getting Started with Shopify Getting Started with Etsy Getting Started with WooCommerce Getting Started with Wix Getting Started with Squarespace Getting Started with BigCommerce Why do Packaging Insert and Branded Label matter? Don’t they just increase costs? Are Packaging Insert and Branded Label available with all subscription plans? Are Packaging Insert and Branded Label available for all products and regions? Can I select to deliver Packaging Insert and Branded Label only to a specific country? Can I activate a Packaging Insert and/or Branded Label at a product type level (e.g. Poster) or at a variant level (e.g. Museum-Quality Matte Paper Poster)? How can I check your product price? What is the design editor? What are the design requirements for PDF uploads? How can I save my design in Gelato? How does the integration with Getty Images work? How does the integration with Shutterstock work? What print products do you offer? What's the difference between Ready-to-Hang Framed Posters and Framed Posters? Frames & Hangers - Stock Status Why do I get charged VAT/tax on some orders and not others? How do I add Gelato products to my Shopify store? How do I move my existing Shopify products to Gelato? How can I import orders from Shopify? How can I order customized designs through Shopify? Can I add a new variant to an existing product in Shopify? How can I delete a product or variant from my Shopify store? How do I set up shipping in Shopify? Why aren't my customers charged an extra shipping fee for additional items (Shopify)? How do I automatically apply Gelato live shipping prices to my Shopify store? How can I disable the vendor name under the product title in Shopify? How do I add Gelato products to my Etsy store? How do I move my existing Etsy listings to Gelato? How can I order customized designs through Etsy? How can I delete a product or variant from my Etsy store? How do I set up shipping for Etsy? What should I set the shipping origin to in the shipping profiles for Etsy? Do I have to list Gelato as a production partner on Etsy? How Can I Import Orders From WooCommerce? How do I add Gelato products to my WooCommerce store? How do I move my existing WooCommerce products to Gelato? How can I order customized designs through WooCommerce? Can I add a new variation to an existing product in WooCommerce? How can I delete Gelato products from my Woocommerce store? How do I set up shipping for WooCommerce? How do I automatically apply Gelato live shipping prices to my WooCommerce store? How can I import orders from Wix? How can I import orders from Squarespace? How can I import orders from BigCommerce? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? What is the manual order approval workflow? What is our default order approval workflow? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is your return policy and quality guarantee? How do I report a problem with my order? What is Gelato+? Gelato+ Subscription FAQs

How can we help?

How does the integration with Getty Images work?

Thanks to our integration with Getty Images, we are now able to offer Gelato+ customers the possibility of designing their products with millions of beautiful photographs and images with no upfront costs!

As Gelato+ customers, it is free to design products with images from Getty Images! If your design contains images from the Getty Images Essential collection, there are also no fees when the product is sold. If your product contains images from the Getty Images Signature collection, whenever the product is sold, the Gelato product cost will contain a small fee that is payable to Getty Images.

Note: By using images from Getty Images you agree to Getty Image's Terms of Service

mceclip0.gif

Getty Images Essential vs Getty Images Signature and Pricing

Images from Getty Images you can choose from our design editor fall into two categories - Getty Images Essential and Signature collections. 

  • Essential  -- A large collection of images from Getty Images.
  • Signature -- About a million of Getty Image's best images.
  Non-Gelato+ customers Gelato+ customers
Getty Image Essential Not available Free!
Getty Image Signature Not available 18% of the Gelato product price (with a min. fee of USD1.49)

Note: Currently, we cannot differentiate which collection the image belongs to in the editor. However, we'll be releasing an update to allow you to see the exact product costs from the design editor soon.

How can I use Getty Images to design my product?

  1. Log into your Gelato account and create a product from our Product Catalog. if your ecommerce store is integrated with your account, you can add a product from our catalog to your store from the Store section.  
    create_new_product_to_store.png
  2. Click on the Start Designing button to launch the design editor
    start_designing_button_in_catalog.png
  3. In the sidebar in the design editor, click on the Getty Images icon
    getty_images_in_design_editor.png
  4. Insert any of the images to the artboard by clicking on it from the sidebar. 
    add_getty_image_to_artboard.gif
    You can also use the search bar to search through the library of Getty Images to find related images to add to your design
    getty_image_search.gif

  5. Adjust the file placement on the artboard, preview it, and click on Continue or Add to Order when you are ready.
    adjusting_getty_images_to_artboard.gif

Note: When designing, the image might look pixelated, allow it some time to load. The image shown on-screen has reduced resolution and may also seem pixelated when zoomed in. The real printed product will use a higher resolution version of the file. If you do not see any resolution warning for the image, then the image will print well. If you see a resolution warning, follow the guidelines for the best results. All Getty Images have predefined max resolution and our system does not upscale them to fit the largest formats. 

 

Product Compatibility

Currently, it is possible to use Getty Images for the following products:

  • Packaging Insert and Branded Label (Please note that Packaging Inserts and Branded Labels are now only available for selected customers in a beta version. If you are interested in this feature please complete the following survey. We will send you an email once this Packaging Inserts and Branded Labels option is available in your dashboard.)
  • Wall art
  • Mugs
  • Apparel
  • Tote bags

Design with Getty Images for the following products is not currently supported:

  • Calendars
  • Photobooks
  • Stationery
  • Business Cards
  • Cards

Things to note

  • By using the integration, you agree to Getty Image's Terms of Service.
  • You can use the same Getty Images Signature image multiple times in a product and only pay for it once
  • It is possible to use multiple Getty Images Signature images in the same product. If that's the case, the image fee will apply to each unique image. E.g. If you are using 3 different images in the same product, then you will pay the price for each of those (3 x individual price)
  • By using this service, you are purchasing the right to use the image for the chosen product via Gelato. However, the image itself can’t be downloaded.
  • Products with Getty Images have the same mockups as other products. However, mockups showing only the artwork itself as the mockup and without background are not allowed.
  • You will not be able to download mockups for products using Getty Images

Related articles

Was this article helpful?
4 out of 4 found this helpful