If you are using Shopify apps to allow your customers to personalize your orders, we can avoid the manual work of manually adding the print file to every order.
You can easily set this feature and all your orders will be automatically updated, fulfilled, and delivered to your customers.
How to enable this feature
- Go to Stores and find the store for which you want to enable the feature
- Click on the 3-dots menu on the right and select "Edit store details"
- Provide the Print file field name in Automatic processing of print files from apps section (You can add more than one)
- Save changes
For Gelato to be able to process the files, you will need to fill in the name of the field where the print files are. You can ask the App developer what the name of the field is or check the data structure of order if you have the technical skills to do so.
It works both for an automatic and manual approval workflow. On the order details page, you will see a preview of the order with the right artwork on it.
This function is exclusive to Gelato+ Gold subscribers.