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Popular articles Welcome To Gelato! Getting Started with Manual Orders Getting Started with Shopify Getting Started with Etsy Getting Started with WooCommerce Getting Started with Wix Getting Started with Squarespace Getting Started with BigCommerce Why do Packaging Insert and Branded Label matter? Don’t they just increase costs? Are Packaging Insert and Branded Label available with all subscription plans? Are Packaging Insert and Branded Label available for all products and regions? Can I select to deliver Packaging Insert and Branded Label only to a specific country? Can I activate a Packaging Insert and/or Branded Label at a product type level (e.g. Poster) or at a variant level (e.g. Museum-Quality Matte Paper Poster)? How can I check your product price? What is the design editor? What are the design requirements for PDF uploads? How can I save my design in Gelato? How does the integration with Getty Images work? How does the integration with Shutterstock work? What print products do you offer? What's the difference between Ready-to-Hang Framed Posters and Framed Posters? Frames & Hangers - Stock Status Why do I get charged VAT/tax on some orders and not others? How do I add Gelato products to my Shopify store? How do I move my existing Shopify products to Gelato? How can I import orders from Shopify? How can I order customized designs through Shopify? Can I add a new variant to an existing product in Shopify? How can I delete a product or variant from my Shopify store? How do I set up shipping in Shopify? Why aren't my customers charged an extra shipping fee for additional items (Shopify)? How do I automatically apply Gelato live shipping prices to my Shopify store? How can I disable the vendor name under the product title in Shopify? How do I add Gelato products to my Etsy store? How do I move my existing Etsy listings to Gelato? How can I order customized designs through Etsy? How can I delete a product or variant from my Etsy store? How do I set up shipping for Etsy? What should I set the shipping origin to in the shipping profiles for Etsy? Do I have to list Gelato as a production partner on Etsy? How Can I Import Orders From WooCommerce? How do I add Gelato products to my WooCommerce store? How do I move my existing WooCommerce products to Gelato? How can I order customized designs through WooCommerce? Can I add a new variation to an existing product in WooCommerce? How can I delete Gelato products from my Woocommerce store? How do I set up shipping for WooCommerce? How do I automatically apply Gelato live shipping prices to my WooCommerce store? How can I import orders from Wix? How can I import orders from Squarespace? How can I import orders from BigCommerce? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard? What is the manual order approval workflow? What is our default order approval workflow? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? What is your return policy and quality guarantee? How do I report a problem with my order? What is Gelato+? Gelato+ Subscription FAQs

How can we help?

  1. Gelato
  2. Getting Started

How we can help you?

Getting Started

Getting started guides

  • Welcome To Gelato!
  • Getting Started with Manual Orders
  • Getting Started with Shopify
  • Getting Started with Etsy
  • Getting Started with WooCommerce
  • Getting Started with Wix
See all 14 articles

Start selling

  • Start Selling Phone Cases
  • Start Selling Wallpaper
  • Start Selling Apparel and Textile Accessories
  • Start selling Posters and Framed Posters
  • Start selling Canvas
  • Start selling Mugs
See all 10 articles

Mobile app

  • What Analytics options are in the Gelato App?
  • Gelato API mobile app

Account and Privacy

  • How can I unsubscribe to Gelato’s marketing communications?
  • What personal data will be collected by Gelato?
  • How should I access, update or delete my personal data? How should I make a personal data request?
  • What cookies does Gelato use? Why does Gelato use cookies?
  • Where can I find all your documentation related to privacy and GDPR?

Additional information

  • Become A Production Partner
  • What is the Gelato Affiliate Program?
  • How do I add my Customer Support email address in the Dashboard?
  • How do I create a new Gelato account?
  • Where can I find more information on sustainability?
  • What is print on demand?
See all 11 articles

How To Order Prints

It is easy to order your prints over Gelato

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User Guide

Check out how to get started with Gelato

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Order business cards

With the simplified business card ordering link you can order your business card in just 2 minutes

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Create Editable Templates

Watch and learn how to create editable templates

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