- What is the design editor?
- What are the design requirements for PDF uploads?
- How can I save my design in Gelato?
- How does the integration with Getty work?
- How does the integration with Shutterstock work?
- In what format can I upload my files?
- What print products do you offer?
- What happens if my product is discontinued?
- Where can I find product dimensions?
- What paper types do you support?
- Do you offer giclée prints, archival inks and papers?
- Do you offer limited edition prints?
- Do you offer print on apparel/clothing (t-shirts, hoodies, etc.)?
- What apparel/clothing products do you offer?
- Where is my apparel/clothing order printed?
- What technology is used to print on t-shirts (and any textile product)?
- The colors on my printed garment don’t match my file
- What brands of clothing do you offer?
- Frames & Hangers - Stock Status
- Can I order a frame or poster in cm in North America, and in inches in the Rest of the World?
- Do framed posters come already mounted together (frame + poster)?
- Do frames come with a hanging kit?
- How are framed posters packed for shipping?
- How can I order a framed poster?
- Document contains an incorrect number of pages
- Document page dimension is larger than product requirements
- Document page dimensions matched the product size but does not include bleeds
- Effective ink coverage is above 320% inside BleedBox
- More than one encoding in symbolic TrueType font's cmap
- Object defined in ICC-based RGB
How To Order Prints
It is easy to order your prints over GelatoWatch video
Check out how to get started with GelatoRead More
Order business cards
With the simplified business card ordering link you can order your business card in just 2 minutesWatch video
Create Editable Templates
Watch and learn how to create editable templatesWatch video