Products & design
Photo Books
Product Catalog
Design
- What is the design editor?
- What are the design requirements for PDF uploads?
- How can I save my design in Gelato?
- How does the integration with Getty work?
- How does the integration with Shutterstock work?
- In what format can I upload my files?
Print products
- What print products do you offer?
- What happens if my product is discontinued?
- Where can I find product dimensions?
- What paper types do you support?
- Do you offer giclée prints, archival inks and papers?
- Do you offer limited edition prints?
Apparel/Clothing
- Do you offer print on apparel/clothing (t-shirts, hoodies, etc.)?
- What apparel/clothing products do you offer?
- Where is my apparel/clothing order printed?
- What technology is used to print on t-shirts (and any textile product)?
- The colors on my printed garment don’t match my file
- What brands of clothing do you offer?
Wallpaper
Mugs
Frames, hangers and framed posters
- Frames & Hangers - Stock Status
- Can I order a frame or poster in cm in North America, and in inches in the Rest of the World?
- Do framed posters come already mounted together (frame + poster)?
- Do frames come with a hanging kit?
- How are framed posters packed for shipping?
- How can I order a framed poster?
Calendars
Canvas
Cards
Brochures
Design Editor errors
- Document contains an incorrect number of pages
- Document page dimension is larger than product requirements
- Document page dimensions matched the product size but does not include bleeds
- Effective ink coverage is above 320% inside BleedBox
- More than one encoding in symbolic TrueType font's cmap
- Object defined in ICC-based RGB