Products & design
Print products
- What print products do you offer?
- Where can I find product dimensions?
- What paper types do you support?
- Do you offer giclée prints, archival inks and papers?
- Do you offer limited edition prints?
- Are products the same if ordered from different countries?
Design
- What is the design editor?
- How does the integration with Shutterstock work?
- In what format can I upload my files?
- What are the design requirements for PDF uploads?
- Do you offer templates for the formats you support?
- How do I know if the image I am uploading has the right resolution?
Apparel/Clothing
- Do you offer print on apparel/clothing (t-shirts, hoodies, etc.)?
- What apparel/clothing product are you offering?
- Where is my apparel/clothing order printed?
- What technology is used to print on t-shirts (and any textile product)?
- The colours on my printed garment don’t match my file
- What brands of clothing do you offer?
Calendars
Canvas
Cards
Frames, hangers and framed posters
- Frames & Hangers - Stock Status
- Can I order a frame or poster in cm in North America, and in inches in the Rest of the World?
- Do framed posters come already mounted together (frame + poster)?
- Do frames come with a hanging kit?
- How can I order a framed poster?
- How do I check if a frame or hanger is out of stock?
Mugs
Multi-page products
Preflight errors
- Document contains an incorrect number of pages
- Document page dimension is larger than product requirements
- Document page dimensions matched the product size but does not include bleeds
- Effective ink coverage is above 320% inside BleedBox
- More than one encoding in symbolic TrueType font's cmap
- Object defined in ICC-based RGB
