- How does the sign-up promotion work?
- How does Gelato process payments for fulfilment?
- How much does Gelato cost?
- Where can I find my invoices and receipts?
- What currencies do you support?
- What INCOTERM will be applied for shipments from your print partners?
- What is a resale certificate?
- Why do I need to upload a resale certificate to the Gelato Dashboard?
- I don't sell print materials in the US. Do I still need to upload a resale certificate?
- I operate in multiple states in the US. Do I need to upload a certificate for each state?
- Sales Tax - Resale Certificate
- Why do I get charged VAT/tax on some orders and not others?
- Where is Gelato registered for Tax/VAT purposes?
- Can I claim back the VAT of my order?
- When am I obligated to register for VAT?
- Taxes in Europe
- What is changing from July, 1st 2021 with the new VAT rules for B2C ecommerce?
- Can I withdraw money from my Gelato Wallets?
- How can I set up my credit card to be charged instead of Gelato Wallet?
- How to set-up and use a Wallet?
- I have Gelato Wallets enabled. Why was my credit card charged?
- What currencies are supported in Wallets?
- Where can I see all the charges of my Wallet?
How To Order Prints
It is easy to order your prints over GelatoWatch video
Check out how to get started with GelatoRead More
Order business cards
With the simplified business card ordering link you can order your business card in just 2 minutesWatch video
Create Editable Templates
Watch and learn how to create editable templatesWatch video