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Popular articles Welcome to Gelato! Getting Started Guide (Manual Orders) Getting Started Guide (Shopify integration) Getting Started Guide (Etsy integration) Frames & Hangers - Stock Status What print products do you offer? Where can I find product dimensions? How can I check your product price? How does the sign-up promotion work? Why do I get charged VAT/tax on some orders and not others? Can I claim back the VAT of my order? Where do you print locally? How quickly do you deliver? How do I estimate the price for shipping? Where can I find the flat rates for shipping? How do I see where a specific product is being printed? I receive an error message when I try to place an order. What should I do? Email Notification from Gelato: Order [123] is on hold - Action required How do I contact Gelato? Do you offer 24/7 customer support? Getting Started with Gelato Customer Service What is you return policy and quality guarantee? How do I report a problem with my order? How do I place a manual order via the Gelato Dashboard? How do I check the order status in the Gelato Dashboard? How do I check estimated delivery date and tracking in the Gelato Dashboard?

How can we help?

  1. Gelato API
  2. Integrations

How we can help you?

Integrations

Shopify

  • How do I connect my Shopify store to Gelato?
  • How do I create products in Gelato and add them to my Shopify store?
  • How do I move my existing Shopify products to Gelato?
  • How can I import orders from Shopify?
  • How do I connect individual Shopify products to Gelato?
  • How can I move my Shopify products to Gelato in bulk?
See all 29 articles

Etsy

  • How do I connect my Etsy store to Gelato?
  • How do I add Gelato products to my Etsy store?
  • How do I move my existing Etsy listings to Gelato?
  • How do I connect individual Etsy listings to Gelato?
  • How can I import orders from Etsy?
  • How do I configure shipping for Etsy?
See all 18 articles

Order Desk

  • Getting started with Order Desk
  • How do I create folders, rules and process orders in Order Desk? [VIDEO]
  • How do I add inventory to Order Desk? [VIDEO]
  • How do I manually add an inventory item to Order Desk? [VIDEO]
  • How do I add the Gelato integration to Order Desk? [VIDEO]
  • How do I install WooCommerce in Order Desk? [VIDEO]
See all 8 articles

API Integration

  • How do I add, remove, deactivate or replace an API key?
  • How do I configure notifications (webhooks)?

Other integrations

  • Connecting your store to Gelato
  • Adding Products to your store
  • Can you integrate with e-commerce stores such as Shopify, Etsy, WooCommerce, Wix, Amazon, etc.?
  • Do you products have a GTIN (Global Trade Item Number) code?

How To Order Prints

It is easy to order your prints over Gelato

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User Guide

Check out how to get started with Gelato

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Order business cards

With the simplified business card ordering link you can order your business card in just 2 minutes

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Create Editable Templates

Watch and learn how to create editable templates

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