Browse by topic
-
-
How can I create products in bulk?
If you are interested in creating products in bulk, contact your CSM. We can suppor...
-
Gelato Webinar: Automation and Technology for business growth
You may be wondering how can automation and technology help your business grow. Our...
-
Amazon S3 Bucket Set Up For Automation Process
Setting up an Amazon S3 bucket Gelato needs to be able to access the files that are...
-
Which automations can I use with Gelato?
Automation is an important aspect of e-commerce that can help you streamline your o...
-
Can I move/migrate/connect my products to Gelato in bulk?
Yes! We have a bulk migration feature for you. If you have your store in Shopify, E...
-
How can I copy products from one e-commerce store to another in bulk?
Many of our customers are using multiple e-commerce platforms and online marketplac...
-
-
Articles
-
How do I add Gelato products to my Shopify store?
You can add Gelato products to your Shopify store in minutes! Here are the steps to...
-
How do I move my existing Shopify products to Gelato?
You can easily move your existing products in Shopify to be fulfilled via Gelato, n...
-
How can I import orders from Shopify?
In this article, you will find information about how to pass customer orders from y...
-
How can I order customized designs through Shopify?
In this article, you will find more information about selling personalized designs....
-
Can I add a new variant to an existing product in Shopify?
Yes, you can add a new variant to an existing product that is already published on ...
-
How can I delete a product or variant from my Shopify store?
Deleting from Gelato It is possible to remove products and variants in your Shopify...
-
-
-
How do I add Gelato products to my Etsy store?
You can add Gelato products to your Etsy store in minutes! Watch this short video o...
-
How do I move my existing Etsy listings to Gelato?
You can easily move your existing listings on Etsy to be fulfilled via Gelato, no m...
-
How can I order customized designs through Etsy?
If you are selling products that require you to change the artwork before fulfillin...
-
How can I delete a product or variant from my Etsy store?
Deleting a Product from Gelato It is now possible to remove products in your Etsy...
-
How do I set up shipping for Etsy?
Any order for Gelato products via your Etsy store is shipped by Gelato directly to ...
-
How to set up Etsy's shipping origin
Etsy requires that each shipping profile has a shipping origin. This information wi...
-
-
-
How do I add Gelato products to my Amazon store?
You can add Gelato products to your Amazon store in minutes! Here are the steps to ...
-
Are there any limitations to publishing products on Amazon?
Amazon integration itself doesn’t have any limitations but Amazon does have strict ...
-
Are there any limitations to publishing products on Amazon?
Amazon integration itself doesn’t have any limitations but Amazon does have strict ...
-
What are the shipping profiles and how to set free shipping on Amazon?
Only flat rates are available with Amazon orders. Amazon automatically sets default...
-
How do I list products that do not have a Product ID (UPC, EAN, JAN or ISBN)?
If your product does not have a product ID, also called a GTIN (Global Trade Item N...
-
How can I add new products to my Amazon store?
To add new products you need a GTIN number, if you don’t have GTIN, you can also ap...
-
-
-
How can I import orders from WooCommerce?
You can easily transition your future orders and products to Gelato by using the Im...
-
How do I add Gelato products to my WooCommerce store?
Adding Gelato products to WooCommerce You can add Gelato products to your WooCommer...
-
How do I move my existing WooCommerce products to Gelato?
You can easily move your existing products in WooCommerce to be fulfilled via Gelat...
-
How can I order customized designs through WooCommerce?
If you are selling products that require you to change the artwork before fulfillin...
-
Can I add a new variation to an existing product in WooCommerce?
Yes, you can add a new variation to an already published product on your WooCommerc...
-
How can I delete Gelato products from my Woocommerce store?
To remove products added from Gelato to your store, you first need to delete the pr...
-
-
-
How can I import orders from Wix?
You can easily transition your future orders and products to Gelato by using the Im...
-
What should I do when my Wix store gets stuck in "Fetching products" status ?
During the connection process between Wix and Gelato, your store might get stuck in...
-
Are there any limitations to publishing products to Wix?
These are the current known limitations when publishing a product from Gelato to Wi...
-
How do I connect my Wix store to Gelato?
Set up the Wix store. For more details, please check out this article. Sign up...
-
How do I add Gelato products to my Wix store?
You can add Gelato products to your Wix store in minutes! Here are the steps to fol...
-
Which subscription plan do I need to start selling on Wix?
To enable online payments in your Wix store and start selling, you need a premium s...
-
-
-
How can I import orders from Squarespace?
You can easily transition your future orders and products to Gelato by using the Im...
-
How do I connect my Squarespace store to Gelato?
Set up the Squarespace store. For more details, please check out this article. Aft...
-
Which subscription plan do I need to start selling on Squarespace?
To enable online payments in your SquareSpace store and start selling, you need a s...
-
How do I configure and sync my Squarespace products?
You can add Gelato products to your SquareSpace store or connect your already exist...
-
Can I add a new variant to an existing product in Squarespace?
Yes, you can add a new variant to an existing product that is already published on ...
-
How do I set up Squarespace shipping rates and match them with Gelato flat rates?
Our Squarespace integration does not support calculated shipping rates at checkout....
-
-
-
How can I import orders from BigCommerce?
You can easily transition your future orders and products to Gelato by using the Im...
-
How do I connect my BigCommerce store to Gelato?
You can connect your BigCommerce store to Gelato within a few minutes! Follow the b...
-
Which subscription plan do I need to start selling on BigCommerce?
You can choose any of the premium business plans to get started (e.g. Standard, Plu...
-
How do I add Gelato products to my BigCommerce store?
You can add Gelato products to your BigCommerce store in minutes! Here are the step...
-
Can I change the details of a BigCommerce product connected to Gelato?
Yes, you can change the details of a BigCommerce product that has been already conn...
-
How can I add mockups to my products in BigCommerce?
It is not currently possible to add new mockups from Gelato to BigCommerce for alre...
-
-
-
How do I setup apparel products with multiple print areas in Order Desk?
Apparel products with sleeves, inner labels, and outer labels can be easily set up ...
-
-
-
Getting Started with API Integration
Welcome to Gelato API! In this guide, you will find the most important information ...
-
Do you have a sandbox environment?
Our 'sandbox environment' refers to an account that's created without a payment met...
-
How do I add, remove, deactivate or replace an API key?
Through the Gelato Dashboard, you can manage all the keys used to access our API se...
-
How do I configure notifications (webhooks)?
The Gelato API can be configured to send webhook events to notify your application ...
-
