Ordering process
Ordering process
- How do I see where a specific product is being printed?
- I receive an error message when I try to place an order. What should I do?
- How do I place a manual order via the Gelato Dashboard?
- How do I check the order status in the Gelato Dashboard?
- How do I check estimated delivery date and tracking in the Gelato Dashboard?
- I received incomplete order, what should I do?
Order validation errors
- Email Notification from Gelato: Order [123] is on hold - Action required
- The frame or hanger included in this order is temporarily out of stock
- Delivery for submitted combination of products isn't possible to chosen destination
- The order contains items that cannot be produced at a single production location
- There was an issue with the payment. Message from the payment provider is: "Refused"
- No active payment methods
