Ordering process
Ordering process
- How do I see where a specific product is being printed?
- I receive an error message when I try to place an order. What should I do?
- What happens when an order is sent to multiple print locations?
- What's retail price?
- Can I save products for any future manual orders?
- Do you support all products and formats in all countries?
Order validation errors
- Email Notification from Gelato: Order [123] is on hold - Action required
- The frame or hanger included in this order is temporarily out of stock.
- Delivery for submitted combination of products isn't possible to chosen destination
- The order contains items that cannot be produced at a single production location
- There was an issue with the payment. Message from the payment provider is: "Refused"
- No active payment methods
