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How do I create a Gelato account?
Creating an account to use Gelato is very simple! Sign up Add a payment method Con...
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Can I change my registration/user's email address?
We don't allow changing the registration addresses of existing users. However, inst...
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Gelato mobile app
The Gelato mobile app enables you to do so much more on the go! Manage your st...
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How can I change the currency in my Gelato account?
You can update your account to the preferred currency and/or language in just a few...
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How do I change my password?
In order to change your password, go to the left hand side menu and follow these st...
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How can I add a new credit card?
You can add a new credit card from the Billing section. Simply click on your initia...
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Where do I find the Gelato Dashboard?
The Gelato dashboard is simply your Gelato account. You can sign in using this link...
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I cannot log in to Gelato. What should I do?
If you are unable to log in to Gelato API, please follow these steps: Ensure that ...
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I cannot sign-up to Gelato. What should I do?
Once you sign-up, you should see a confirmation email from noreply@gelato.com withi...
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How do I add my Customer Support email address in the Dashboard?
In order to add your Customer Support email address to your account, follow the bel...
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How can I add, remove and manage users in the Gelato Dashboard?
You can find the list of users of your Gelato account by clicking on your initials ...
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Getting Started with Gelato Customer Service
At Gelato, we provide a comprehensive self-service tool through our Gelato Dashboar...