Order not shipped
Do you have any questions about why your order has not been dispatched?
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How do I cancel an order via the Gelato Dashboard?
In addition to using the dedicated API service, you can also cancel an order direct...
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How do I change a shipping address for an order?
If a customer notifies you of an address change, you can update the address on the ...
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How do I change shipping method in the Gelato Dashboard?
If you need to update the shipping method of a particular order, you can do so easi...