Gelato toolkit
Learn more about Gelato's cutting edge features and best practises for product design
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Maximize Savings with Quantity Discounts
Gelato offers quantity discounts on orders with more than one unit of the same item...
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How to improve image quality for optimized print results
Gelato's design editor offers tools to improve the quality of your images. They com...
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Profit calculator
The price, or rather, profit Calculator uses your expected sales volume to calculat...
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How can I add a watermark to my mockup?
Watermarks can help protect against art theft. You can follow these steps to add th...
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How do I use the Mockup Studio tool?
The Mockup Studio is a stand-alone tool that allows you to personalize your mockups...
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How to publish a product using the Upload design feature?
The "Upload design” feature is a great way to easily create and publish your custo...
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How do I design 2-sided and folded cards?
You can create cards using our design editor or by uploading a print-ready file. In...
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Product fit check
Error This error indicates that your design size is incorrect i.e. selected product...
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In what format can I upload my files?
There are 2 different ways to create files that are printable with Gelato: you can...
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How do I upload my design for a canvas?
Designing your canvas is simple! We recommend using our design editor which will g...
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Where can I find product dimensions?
Product dimensions can be found in our Gelato Dashboard, in the Product Catalog. Re...
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What are the design requirements for PDF uploads?
This article is applicable only if you are trying to upload PDF print-ready files. ...
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How do I mirror the sides of a canvas?
You can create Canvas Mirror Sides by using our online editor or when uploading a p...
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How can I save my design in Gelato?
Files uploaded in the design editor Up to 100 of your most recently uploaded images...
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Do you offer templates for the formats you support?
Yes, we do offer PDF sample files for most of the formats we support. The samples a...
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How do I know if the image I am uploading has the right resolution?
When you upload an image using our design editor our system will automatically anal...
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What is the maximum file size you can upload?
There is no maximum file size that can be uploaded using Gelato. Tip: If you would ...
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Why is my image blurry or pixelated?
If you are uploading your files as print-ready PDFs, please review our design guide...
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About Image quality
Throughout our Help Center, you will see we use some terms when speaking about the ...
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What product formats and dimensions do you support?
We support the most common product categories and formats. For a full overview plea...
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How can I convert the size of my design from centimeters/inches to pixels?
In order to convert centimeters or inches to pixels, you will also need to know the...
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What does ‘bleed’ refer to when it comes to images and printing?
‘Bleed’ refers to the area which gets trimmed off after printing. This is to make s...
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How do I use the product expansion feature?
Easily transfer your designs to new products in seconds ! The product expansi...
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How should I design multipage brochures?
As part of our product offering, we include multipage formats, very popular for exa...
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How do I design a perfect bind brochure?
When you create a document with perfect binding (also known as glue binding), the c...
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What are the guidelines regarding design files for DTG printing?
When you create your files to be printed on apparel/clothing using DTG (direct-to...
